:root{--bg: #0a0a0a;--panel: #111;--border: #222;--text: #f5f5f5;--muted: #888;--accent: #ff0033;--accent-dim: #cc0029}*{box-sizing:border-box}html{-webkit-text-size-adjust:100%}body{margin:0;font-family:Inter,system-ui,sans-serif;background:var(--bg);color:var(--text);min-height:100dvh}body.menu-open{overflow:hidden}a{color:var(--accent);text-decoration:none}button,.btn{background:var(--accent);color:#fff;border:none;padding:8px 14px;border-radius:4px;cursor:pointer;font-weight:600}button.secondary,.btn.secondary{background:transparent;border:1px solid var(--border);color:var(--text)}input,select,textarea{background:#0d0d0d;border:1px solid var(--border);color:var(--text);padding:8px 10px;border-radius:4px;width:100%}table{width:100%;border-collapse:collapse}th,td{padding:10px;border-bottom:1px solid var(--border);text-align:left;font-size:14px}th{color:var(--muted);font-weight:600}.layout{display:flex;min-height:100dvh;position:relative}.mobile-topbar,.sidebar-backdrop{display:none}.brand-mark{border-radius:8px;flex-shrink:0;object-fit:cover}.sidebar-brand{display:flex;align-items:center;gap:10px;padding:0 8px 16px}.sidebar-brand h1{font-size:18px;margin:0;letter-spacing:1px}.sidebar-brand h1 span,.mobile-brand span{color:var(--accent)}.sidebar-user{margin:0 0 16px;padding:0 12px}.logout-btn{margin-top:24px;width:100%}.sidebar{width:240px;flex-shrink:0;background:var(--panel);border-right:1px solid var(--border);padding:20px 12px;display:flex;flex-direction:column}.sidebar nav{flex:1;overflow-y:auto;-webkit-overflow-scrolling:touch}.sidebar nav a{display:block;padding:10px 12px;color:var(--muted);border-radius:4px;margin-bottom:4px}.sidebar nav a.active,.sidebar nav 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0}.kv-list dt{margin-top:8px}.ticket-actions-cell{min-width:0}.email-preview{min-height:280px}}@media(max-width:768px){.mobile-topbar{display:flex;align-items:center;gap:10px;position:sticky;top:0;z-index:40;padding:10px 12px;padding-top:max(10px,env(safe-area-inset-top));background:#111111f5;border-bottom:1px solid var(--border);-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px)}.mobile-brand{display:flex;align-items:center;gap:8px;flex:1;min-width:0;font-size:14px;letter-spacing:.04em}.mobile-brand strong{white-space:nowrap}.mobile-role{font-size:11px;max-width:28vw;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.menu-toggle{width:40px;height:40px;padding:0;display:inline-flex;flex-direction:column;justify-content:center;align-items:center;gap:5px;background:#1a1a1a;border:1px solid var(--border);border-radius:8px;flex-shrink:0}.menu-toggle span{display:block;width:16px;height:2px;background:#fff;border-radius:1px;transition:transform .2s ease,opacity .2s 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